How to order | Union Tools

Create your account

Register your business account by providing your company details and delivery address.
After registration, you will receive an e-mail containing an activation link and a temporary password.
Click the link to activate your account, then log in using your temporary password and set your own password.
Once your account is activated and your password has been changed, you can start placing orders immediately. No additional approval is required.

Browse our product catalogue to find the tools you need. Use the available filters to explore our range of products.
Each product is sold in full boxes, with a minimum order quantity of one box per product. The product page displays the number of pieces per box, the price per unit and the price per box.
Select the number of boxes you need. The platform automatically calculates the total number of pieces and the total price for your selected quantity.
Add your chosen products to the basket. You can combine different products and adjust their quantities before placing your order.

Build your order by combining different products on the same pallet. You can mix various items and quantities to make the most of the available space.
The platform automatically calculates pallet capacity based on the dimensions of the product boxes and shows how full your pallet is.
The minimum order is one pallet. Once your pallet reaches the required fill level, you can proceed to checkout.

If you add more products, the platform automatically starts filling another pallet when needed. You can order multiple pallets, but each pallet must meet the required fill level before you can place your order.
You can adjust product quantities in your basket to optimise pallet space and complete your order.

Once your pallets are ready, review your order and confirm your purchase.
An invoice will be issued automatically and sent to your registered e-mail address. You can also download it from your account.
You have 3 days from the invoice date to pay for your order by bank transfer. If payment is not received within this period, your order will be cancelled by Union Tools.
You can view your order history and download invoices at any time through your account.

Once we receive your payment, we begin processing your order.
We collect the products from manufacturers in China, prepare your order and pack the products onto pallets for shipment.
The Union Tools Company Ltd. arranges international shipping and takes care of customs clearance and import-related formalities, so you don't need to organise these yourself.

Your pallets will be delivered directly to the delivery address provided during registration.
Delivery typically takes approximately 4 weeks from the date we receive your payment.
All shipping and customs-related costs are included in your order price, with no additional charges.
There is no need to arrange transport or deal with customs procedures — Union Tools takes care of everything, from dispatch to delivery.